Anna smiling outdoors in a Surrey garden

Hello, I'm Anna.

Home help in Send. Always Anna.

Companionship, meals and practical daytime support for your loved one in Send and nearby Surrey villages.

I visit personally each time, so your family gets to know one local carer.

Prefer WhatsApp? Message me here

Send, Ripley, Pyrford, the Horsleys and nearby villages

Does this sound familiar?

You're juggling work and family, while worrying about Mum or Dad living alone. You want someone reliable, kind, and consistent - not a different carer every visit.

Worried about a parent managing on their own

Looking for genuine companionship, not just 'care'

Want the same trusted person each visit - not a rota of strangers

Prefer someone local and personal, not a big agency

Why families choose me

The difference is simple: your loved one sees the same local person each time.

It is always me.

Your loved one sees the same person each time, not a changing rota.

I am local.

I am based in Send and keep my visits nearby, so the support stays reliable and familiar.

I have done this before.

I worked with a larger care agency before going independent.

I will be honest with you.

If I am not the right fit for what someone needs, I will say so clearly.

I will keep you updated after visits, and I am happy to talk through DBS, insurance and references before care starts.

Start with a conversation

We get to know each other before agreeing any visits.

1

Say Hello

Call me, send a WhatsApp, or fill out the form. No pressure - just a friendly chat to start.

2

Tell Me About Them

I'll listen to what your loved one needs, answer your questions, and be honest about whether I'm the right fit.

3

Meet at home

I'll pop round for an informal visit so your loved one can meet me and feel comfortable before anything starts.

4

Agree a Plan

Together, we'll work out a plan that suits everyone - what help is needed, when, and how often.

5

Get Started

I'll keep you updated after every visit, and we can adjust things whenever life changes.

A few things to know before you enquire

Check the costs, the area and the kind of help I can offer.

What will visits cost?

I give you an individual quote based on the visits, support and travel needed. We agree the cost before anything starts.

How costs are worked out

Can you visit my family?

My main patch is Send, Ripley, Pyrford and the Horsleys. Other nearby villages depend on travel and current availability.

Check the villages I cover

Is this the right kind of help?

My visits focus on company and everyday practical help. Personal care, nursing, overnight or live-in support needs a different provider.

Read the service boundaries

Questions families ask me

How quickly can care start?

It depends on my current availability, your location and the support needed. Call or message me with the village and preferred visit times. I will tell you what is possible before we arrange a first meeting. I do not provide emergency care.

How will I know how visits are going?

We agree how I will update your family before visits begin. I keep visit notes and share updates through the agreed contact, with your loved one's wishes and privacy in mind. You can also leave me a phone or WhatsApp message between visits.

What hours do you work?

I usually do visits Monday to Friday during the day. Evenings and weekends might be possible depending on what else I've got on - just ask.

Do you do overnight or live-in care?

I offer daytime visiting support. I do not provide overnight or live-in care, personal care such as washing or dressing, nursing, or emergency cover. If those are needed, your family will need an appropriate provider.

Are you insured and DBS checked?

Families can ask Anna directly about DBS, insurance, training and references before care begins. Relevant paperwork should be checked as part of agreeing safe care.

Can we try it out before committing?

We start with a conversation and an informal meeting so your loved one can get to know me. We agree the support, cost and visit arrangements before starting. You can ask about a trial visit and any notice or cancellation terms at that point.

How much does it cost?

The cost depends on visit length, frequency, location and the practical support needed. I give you a clear individual quote before visits begin. Send me the village, the kind of help needed and your preferred times to start the conversation.

What happens if you're ill or on holiday?

I work on my own, so there is no automatic replacement carer. We discuss a backup plan before visits start. I give notice of planned holidays and let the agreed contact know if I am unexpectedly unable to visit. If every visit is essential, a provider with guaranteed cover may be a better fit.

Still weighing up the options?

Care That Feels Safe and Accountable

Families should know what Anna can provide, where the boundaries are, and how concerns are handled before care begins.

Clear service boundaries

Anna focuses on companionship, prompts, meals, errands, light household help, and respite support. Clinical, nursing, live-in, and complex regulated care needs should be arranged with an appropriate provider.

Safeguarding awareness

Concerns about wellbeing, neglect, abuse, falls, medication, or unsafe routines are taken seriously and recorded so the right family member or professional can be involved.

Notes after visits

Care notes, concerns, incidents, and follow-ups are kept in Anna's private portal so families can rely on a proper record, not just memory.

Complaints are recorded

If something is not right, Anna will listen, record the concern, respond clearly, and use the learning to improve future care.

A note from Anna

I started Local Village Care because I wanted to offer care in a more personal way.

I do not want people to feel like they are being fitted into a rota. I want them to feel like someone familiar is coming round - someone who knows how they take their tea, notices if something feels different, and has time for a proper chat.

I only work locally, and I only take on people where I know I can give them the time and consistency they deserve.

Anna

Home care in Send, Ripley, Pyrford, the Horsleys and nearby villages

My regular patch is Send, Ripley, Pyrford, East Horsley and West Horsley. Visits in other nearby villages depend on timing and availability.

I keep my home care patch small on purpose. It means less time driving and more time with the people I visit. If your village is nearby, give me a ring and I will tell you honestly whether I can help.

See every area Anna covers

Tell me what would help your family

You do not need a care plan worked out. Tell me a little about your loved one and we can talk through what might help.

Speak directly with me. We will agree the support and cost before visits begin.

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